Terms & Conditions

1. Acceptance of Terms

By using https://embrostyle.com/ or placing an order, you agree to these legally binding terms.

2. Eligibility

  • You must be 18+ years old (or have parental consent).
  • Provide accurate details (name, address, contact).

3. Orders & Payments

  • Pricing: All prices in INR (inclusive of GST).
  • Order Confirmation: Valid only after payment receipt.
  • Payment Methods:
  1. UPI (PhonePe/GPay)
  2. Credit/Debit Cards
  3. Net Banking
  4. PayPal (for international cards)

4. Shipping & Delivery

  • Processing Time: 2-5 business days (India).
  • Shipping Partners: Delhivery, India Post, FedEx.
  • Tracking: Sent via SMS/email.
  • Delays: Not liable for strikes/natural disasters.

5. Returns & Refunds

No Return Policy

  • All sales on Embro Style are final.
  • We do not accept returns or offer refunds for change of mind.

Exceptions (Defective Products Only)

If you receive a:

  • Damaged item
  • Wrong product
  • Manufacturing defect

Contact us within 48 hours of delivery:

Required Proof:

  • Photos/video of defect
  • Original packaging

Resolution:
We will either:

  • Replace the item (if available), OR
  • Issue store credit

Note:

  • No cash refunds will be provided.

6. User Responsibilities

You agree NOT to:

  • Misuse discounts/payment methods.
  • Share fake reviews.
  • Resell products commercially without permission.

7. Dispute Resolution

  • Governing Law: Gujarat, India.
  • First Step: Email us to resolve issues.
  • Legal Jurisdiction: Courts in [Your City], Gujarat.

8. Limitation of Liability

We are not responsible for:

  • Minor color differences in product images.
  • Delays due to logistics/customs.
  • Misuse of products after delivery.